Legal conditions

PATTERNS AND COPYRIGHTS

All original designs by Gaïa Textile remain the property of the company and / or the collaborating artist. 

By purchasing our fabrics, you obtain the right to make textile creations for yourself or for your company. You are NOT allowed to purchase fabrics here with the intention of reselling them. If you are selling the fabrics to make room in your inventory or commonly known as '' destash '', you may not use any terms that would mislead the buyer, implying that the patterns are yours. 

We reserve the right to send a notice, if in doubt. 

You do NOT have the right to reproduce these designs in any context.

 

CANCELLATION

You have 24 hours to cancel your order IF your order has not already been processed. After this deadline, all orders are NON-REFUNDABLE. 

Management fees may apply for the cancellation or modification of any order. Please take the time to choose your options carefully before confirming your order.

 

DEFECTS AND RETURNS

Defects within XNUMXcm of the edge of the fabric as well as defects of less than XNUMXcm square will be considered minor and acceptable. They will not be disclosed before dispatch and will not be compensated. We usually cut a few extra centimeters and all fabrics to compensate for any small defect that we would have missed. 

We send our packages through a fast, secure and guaranteed shipping system. We will not be held responsible for any address errors made by the customer when checking out. If the package has already been sent and the shipping company returns the package to us or asks us to pay a fee for changing the delivery address, any resend or modification costs will be borne by the customer.

We are not responsible for color transfer when washing fabrics. 

Please note that not all screens are calibrated the same and colors may not display well in your monitors. We are not responsible for color variations, we do our best to provide the closest realistic photos by relying on our own computer. 

 

REFUND

In accordance with Quebec consumer protection law, any refund will be made in the form of store credit via a code or a gift card issued by the owners of the business. 

The amount of the refund may be partial or full, at the discretion of the person issuing it, depending on the importance of the error. 

 

For more conditions regarding delivery, see our '' Delivery Policy '' page. 

 

Gaïa Textile reserves the right to change its policies at any time, without notice.